Welcome to our knowledge base article on how to request a change in ownership for your CloverConnect account. Whether you're looking to transfer account ownership due to a change in business structure or simply need to update the primary account holder, this guide will walk you through the easy and efficient process. Please refer to this guide on how to submit a ticket to CloverConnect.
How to Request a Change in Ownership
- After logging into Cardpointe - navigate to the support section of CardPointe
- Create a ticket for an Ownership change
- Click here to download ownership change form
- The following information is required for this change:
- Merchant ID (found in your CardPointe account)
- New signors information (SSN/DOB)
- Complete the form and upload it to the ticket
- The process usually takes 1 week to complete - if it takes longer than that, please contact davidm@servicecore.com for further support