The items mentioned below will be available on or after December 7, 2023. To see these new features, please perform a hard refresh in your browser and update your mobile app to the latest version (9.4.10). Here's how to Get the Latest Version of ServiceCore.

QBD Sync Log Improvements

With this release, we've made improvements to the Quickbooks Desktop (QBD) Sync Logs! 

• We clarified the sync failure messaging by streamlining existing columns into the Direction column. This column shows you which direction in the sync the entity failed.
• We've also reduced the number of columns by combining existing columns into one. The new ServiceCore ID column displays the ID and is hyperlinked to the entity that failed.
• An update was made to the verbiage related to Severity. What used to be called a "Warning" is now labeled as "Critical", this is to stress the importance of addressing the sync issue in order for the entity to sync properly.
• Lastly, if you missed last week's release notes, we made improvements to the Message column. Now, the error messaging provides more details and a link to the knowledge base article to better help you self-serve!