12/14/2023 - Jobs Form Improvements, Display County on Mobile App, Schedule Suggestion Distance Calculation, Recording Payments to a Multi-Site Invoice, and Fixes

The items mentioned below will be available on or after December 14, 2023. To see these new features, please perform a hard refresh in your browser and update your mobile app to the latest version (9.4.11). Here's how to Get the Latest Version of ServiceCore.

Jobs Form - Ability to view over 100 drivers

On the Create Job and Job Edit forms, the Technician dropdown menu was previously limited to 100 technicians. With this release, we have made the dropdown an infinite scroll, allowing you to view any number of technicians. We have also added an optional typeahead search to allow you to quickly search for a technician. 

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This dropdown is also available on the Create Rental and Edit Rental form.

Display County on Mobile app Job Details page

We will now be populating the County field on the Job Details page of the ServiceCore mobile app. As the field is optional, the County will only display if added to the Site. If the Site does not have a County listed, then the field will be hidden (matching the previous experience). The County will display below the City, State, Zip code information and the Site Name.


Improvements to Schedule Suggestion Distance Calculation

In this latest update, we've significantly enhanced the Schedule Suggestion feature by shifting from air mile (as the crow flies) calculations to a more precise road mile methodology. This improvement ensures more accurate and realistic distance estimations for better planning and scheduling.

Record Payment to an Invoice on Multi-Site Invoice

In this release, we streamlined the process to pay an invoice on a multi-site invoice. Now, if you select an invoice that's on a multi-site invoice to record a payment, it will take you directly to the associated multi-site invoice on the payment page so you can apply the payment.


  • Mobile App - Map View - Selecting Job Pin Prevents jobs from loading: We have fixed an issue with the Job Details page not loading in the mobile app when users have selected a job pin on the Map view. You can now view the Job Details page after viewing the Job Pin on the Map.
  • End Rental Billing is using the Wrong Date to Generate Final Invoice: We have fixed an issue with the End Rental Billing workflow using the wrong date when generating the final invoice. The final invoice will be generated based on the "Next Date".
  • Service Job: Inventory Selection Qty Unavailable: We have fixed an issue where users were unable to select a quantity on a service job if the pick up job was created prior to scheduling a service job.
  • Some Filters are missing Date Range Filter Options: We resolved an issue where some date range filter options were no longer visible when users would try to filter by a date range.
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