02/22/2024 - Quickbooks Online Sync Log Improvements, Bug Fixes

The items mentioned below will be available on or after February 22, 2024. To see these new features, please perform a hard refresh in your browser and update your mobile app to the latest version (9.4.16). Here's how to Get the Latest Version of ServiceCore.

Quickbooks Online Sync Logs

With this week's release, we've revamped the Quickbooks Online sync logs with a sleek new design and enhanced capabilities! You now have the power to:

  • Enhanced Entity Insight: Now, you can better understand the relationship between your entities
  • Root Cause Identification: Identify the root cause of sync issues quickly
  • Self-Service Resolution: Rectify sync issues on your own, without needing to contact support
  • Easy Re-Syncing: Trigger a re-sync to Quickbooks once the issue is resolved
  • Automated Re-Syncing: Entities that previously failed to sync due to a higher-level entity can now be automatically re-synced once the primary issue is resolved

To learn more about the Quickbooks Online Sync Logs, check out Quickbooks Online Sync Logs.



  • Rental with final pickup does displays "In Progress" status: We have fixed an issue that caused rentals to remain in an "In Progress" state after the final pickup job had been completed. Note: this will not retroactively fix closed rentals in an In Progress state. Those rentals will need to be edited to be moved to a closed state.
  • When a note is added to a repeat job series an additional pin is added to the driver's route settings: We fixed an issue that caused an additional job (pin) to be added to the driver's route in settings when a note is added to a job. 
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