03/21/2024 - Billing Group Email Address, Void/Delete Buttons, Emojis, and Fixes

The items mentioned below will be available on or after March 21, 2024. To see these new features, please perform a hard refresh in your browser and update your mobile app to the latest version (9.4.19). Here's how to Get the Latest Version of ServiceCore.

Billing Groups - Email Address

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With this release, you're now able to add email addresses to your Billing Groups! As such, when you create and send a multi-site invoice via batch billing, it will send to the email addresses associated with that Billing Group. Please note: Billing Group emails will override the default customer email on multi-site invoices generated from batch billing. If there are no emails on a Billing Group, then the multi-site invoice will be emailed to the default customer email address.

Void and Delete Buttons

In an effort to streamline and improve user experience, if a role does not have Void or Delete permissions, the user will no longer see the buttons to do so. Previously, a user would be alerted that they do not have permissions to perform the action.

Emojis! 🤩

With this release, we have expanded emoji support for job types, providing a visually intuitive way to categorize and identify various tasks.

Key Features:

  • Enhanced Emoji Support: Users can now utilize all emojis to represent job types.
  • Improved Search Functionality: With the integration of emojis for job types, search functionality is enhanced, enabling users to quickly and accurately find relevant tasks based on emoji representations.


Service Job Displays Unknown Serial Number When Servicing All Units: With this release, we fixed an issue where during some specific workflows, unknown serial numbers were appearing on service jobs.


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