The items mentioned below will be available on or after April 11, 2024. To see these new features, please perform a hard refresh in your browser and update your mobile app to the latest version (9.4.19). Here's how to Get the Latest Version of ServiceCore.

Users List and Add/Edit Users Form

With this release, we've revamped the look and feel of the users list and add/edit users form! Stay tuned for more improvements to roles and permissions in upcoming releases!

Customer Portal: Enhanced Site Selection

In this release, we've improved the site selection experience on the Service Request page of the Customer Portal. Now, when your customers choose a site, they'll see the corresponding site address displayed for added clarity and convenience.

Fixes

“Tech-Billing” drivers lack permission for itemized inventory jobs: We resolved and issue where drivers with “Tech-Billing” permissions experience a "You do not have permission" error when accessing jobs with itemized inventory in the ServiceCore mobile app.

Address Autocomplete not Autocompleting when Creating New Customer: We have resolved an issue that occurred when creating a new customer, the billing address was not displaying the prepopulated address.