The items mentioned below will be available on or after June 13, 2024. To see these new features, please perform a hard refresh in your browser and update your mobile app to the latest version (9.4.25). Here's how to Get the Latest Version of ServiceCore.

Updates to the Record Payment Page

With this release, we have enhanced the Record Payment page to improve the process of recording credit/debit card payments.

• Auto-Detection of Card Type:
  • Previously: Users had to manually select the card type (Visa, MasterCard, etc.) from the Payment Method dropdown.
  • Now: Users will select “Credit/Debit” from the Payment Method dropdown. The system will automatically detect and display the card type when a new card is added.
• New Credit/Debit Card Addition:
  • Users can add a new credit/debit card, and the system will automatically detect and classify the card type.
• Existing Card Selection:
  • Users can now easily select an existing credit/debit card without needing to manually specify the card type.
  • This update streamlines the payment recording process, making it faster and reducing the chance of errors.

Customer Name on Mobile App Home Page

With this release, we have added the customer name to the Job Card on the Homepage of the mobile app, matching the display on the Schedule view of the web app.

Fixes

Drivers with "Tech - Billing Role" are unable to remove services in mobile app - With this release, we have fixed an issue that made users with Tech Billing permissions unable to removed services from a job in the mobile app. 

Insufficient Inventory error message - We have fixed an issue that caused an Insufficient Inventory error when editing a Pick Up or Delivery job despite having ample inventory. The correct inventory counts are now reflected when editing Pick Up and Delivery jobs..