This knowledge base guide will show how your customers can pay invoices online using the new ACH feature. This does require ACH to be enabled on your account. Please follow up this guide on how to sign up for ACH, if you have any questions please reach out to servicecorepay@servicecore.com
When you send an invoice to a customer, they now have the option to pay via ACH using the public payment page. This does not save the ACH information for future use, if you want to use ACH for recurring payments, you need to collect the information and enter it in yourself (until we update the Customer portal).
After emailing out the invoice, here are the steps for your customer to pay via ACH:
- The customer will navigate to the public payment page using the information on their invoice
- Once they enter the information into the payment page to pull up their invoice they will now have the option to pay via ACH in the drop down
- Upon picking ACH will provide the fields needed for them to complete an ACH payment. Once filled out, they will click pay invoice and the payment will go through.
That is all that is needed to have your customers pay via ACH. Feel free to share this guide with any customers interested.