The items mentioned below will be available on or after November 11, 2024. To see these new features, please perform a hard refresh in your browser and update your mobile app to the latest version (9.4.34). Here's how to Get the Latest Version of ServiceCore.

Enhanced Site Search with Quick Actions for Rentals and Jobs

With this release, we've added new action buttons to the Site search results to streamline workflows and reduce unnecessary clicks. Authorized users can now create a rental or job directly from the search results. Select the View Site dropdown, then choose Create Rental or Create Job to be routed to the appropriate page.

Deactivate and Reactivate Products and Services in Customer Portal

With this release, for customers with Pro Plan, you can now easily manage which products and services are visible to your customers in the Customer Portal. Here's an overview of the changes: 

• Status Column: When you navigate to Settings > Customer Portal > Products or Services tab, you'll now see a Status column that indicates if a product or services is being displayed to your customers. 
  • Active means the product/service is visible in the portal. 
  • Inactive means it is hidden from the portal but remains in your list for reference. 
• Edit and Toggle Visibility:
  • Select the edit icon in the Actions column to adjust visibility. 
  • Use the toggle labeled Show product (or service) in customer portal? 
  • When toggled off and saved, the product/service will be hidden in the portal but still visible on any existing service requests. It will display as inactive in the list. 
  • When toggled on and saved, the product/service will be displayed in the portal and shown as Active in the list. 
• Increased List Capacity: You can now view up to 100 products or services in the list, an improvement from the previous limit of 10. 

Fixes

Unable to Pay with Mastercard on Public Payment Page: With this release, we have fixed an issue where customers were unable to enter a Mastercard and complete a payment on the public payment page due to an error message: "method cannot be null".