If you have rental inventory in need of repair, you can remove that item from inventory while it's being serviced. When you deactivate an item, it still appears in your list of inventory. However, that item will not be available for rental jobs until it's ready to go back in service.

In this article, you'll learn how to deactivate and reactivate itemized inventory.

Before You Start

Here are some things to know before you deactivate inventory:

• You will need Owner or Admin level permission to deactivate and reactivate inventory
• Only itemized (serialized) inventory can be deactivated
• Deactivating an item does not delete it from your inventory
• Deactivating an item will remove it from your active inventory
• When an inventory item is inactive, it will not be available for rental delivery, service, or pick-up jobs until it is reactivated

Deactivate Itemized Inventory

1. Click your username in the website header
2. Click Settings from the list of options that appear
   
   
3. Click the Inventory tab
4. Click the Products tab (it should already be open)
5. Click Filter by
6. Click the Itemized dropdown
7. Select Itemized from the list of options that appear
   
8. Click Close
9. If you want to refine the list further, use the Search box to search products by item name
10. You can change the order of the products list using the Sort by drop down
11. Find the Product that contains the item you want to deactivate
12. Click View Product
    
    
13. On the product details page, click the Items tab (it should already be open)
14. You can use the Sort by options to change the order of the items that appear
15. Use the Search box to search by serial number or color
16. Find the item you want to deactivate
17. Click the down arrow next to View Item
18. Click Deactivate item in the list of options that appear
    
19. Click Confirm Deactivation in the lightbox that appears

Reactivate Itemized Inventory

Once you're ready to reactivate inventory, follow these steps:

1. Click your username in the website header
2. Click Settings from the list of options that appear
   
3. Click the Inventory tab
4. Click the Products tab (it should already be open)
5. Click Filter by
6. Click the Itemized dropdown
7. Select Itemized from the list of options that appear
   
8. Click Close
9. If you want to refine the list further, use the Search box to search products by item name
10. You can change the order of the products list using the Sort by drop down
11. Find the Product that contains the item you want to reactivate
12. Click View Product
    
    
13. On the product details page, click the Items tab (it should already be open)
14. Click Filter by
15. Click the Status dropdown
16. Click Inactive from the list of options that appear
    
17. Click Close
18. Find the item you want to reactivate
19. Click Reactivate item