Here's your peek behind the curtain. This page describes upcoming features, tools, improvements and functionality that the ServiceCore team is currently discussing, sketching, designing, coding and testing.
QuickLinks
- Copy Invoices
- Time & Distance Calculator
- Closed Accounting Periods
- Price Rules
- Release Announcements
- Questions?
- Surveys
- Join the ServiceCore Research Group
Copy Invoices
We're putting the finishing touches on a feature that will allow you to copy one-time invoices. This feature will save you time, effort, and errors around invoices if you already have an invoice on file that has all the right line items, rental rates and surcharges.
Time & Distance Calculator
Do you ever need to quickly calculate time and distance between two locations? Like when you receive a phone call and you need to know if this potential customer is within your service area? Or when you need to dispatch a driver to a new job or to an emergency job? And when you're creating an invoice and need to add a trip charge? Yes, yes, and yes!
We are currently in the design and building phases of a new tool that will allow you to quickly calculate time and distance between locations right within ServiceCore. You won't have to open another website or external tool to handle this for you. It doesn't save you time or effort to have to use two tools to get your job done, if one tool can handle it all.
Stay tuned for more updates and previews of this feature as we make them available on this page.
Closed Accounting Periods
We are currently in the research, planning and design phases of a feature that will allow you to create a closed accounting period in ServiceCore.
This means that anytime a user in your account (including you!) tries to create or edit transactions on or before the closing date, the system will warn them against taking any type of action that might affect the correctness and balance of your books.
Stay tuned for more updates and previews of this feature as we make them available on this page.
Price Rules
How many three ring binders are sitting on your desk right now with pages and pages of information about the prices you charge customers for products and services? Prices for residential vs municipal customers. Different prices for customers in different territories. Different prices for new vs existing customers. Not to mention different prices for special events vs long term contracts.
We are currently in the planning and design phases of a new set of features to reduce your pricing related effort and errors. So you can do something else with all those three ring binders taking up space on your desk.
This new set of features will allow you to setup custom pricing rules based on factors such as customer type, territory, product type, event type, etc. At the same time, you will be able to setup pricing for your major accounts, so each time you make a new invoice for these VIP customers, the pricing is accurate and consistent.
We will update this page with more information as it becomes available. Stay tuned.
Release Announcements
If you want to be the first to know when the features and improvements above are live in your account, you can get release announcements delivered straight to your inbox every Thursday. Here's how:
- Go to Release Announcements
- Click Follow
Surveys
We want to hear your feedback about ServiceCore when it comes to possible new accounting features. Do you have a few minutes?
New Accounting Features
We're contemplating adding some new features to ServiceCore. Would you mind telling us how you feel about these?
Join the ServiceCore Research Group
When you join the ServiceCore Research Group, you will have a direct line to members of our Product Team. You'll help us discover how to make ServiceCore work even better for you. You'll be invited to interviews, usability studies, surveys and more.
Every study is different, and each session is no pressure and requires minimal time commitment. If you're interested, please tell us a little more about yourself by filling out this quick questionnaire: ServiceCore Research Group. We look forward to meeting you!