Here's your peak behind the curtain. This page describes upcoming features, tools, improvements and functionality that the ServiceCore team is currently discussing, sketching, designing, coding and testing.
Bulk Email/Print Statements
We're also busy planning, designing, and building the functionality that will allow you to send statements to your unpaid and overdue customers in one bulk operation. The days of having to send statements one-by-one will soon be a thing of the past.
Here are a few preview screens to show you what's in store:
When customers send you payments for more than they owe, what can you do? Right now, not much! Today in ServiceCore, overpayments and unapplied payments are not possible. Soon, accepting overpayments will be no problem. Here's a sneak peek of the new workflow you'll experience when receiving overpayments or payments that aren't yet associated to an invoice (such as for pre-payments, down payments, etc.):
Deactivate and Reactivate Inventory via the ServiceCore Mobile App
Soon you will be able to deactivate and reactivate inventory products and items using the ServiceCore Mobile app. This new functionality means you can manage your inventory using your favorite mobile device, and without needing to use a laptop or desktop computer to add or remove inventory while out in the field.
Service Times for Routing
We are in the initial planning and design phases of new functionality that will allow you to add duration times to jobs and products. This builds into our larger project of showing total service time on daily routes to help you plan routes more effectively based on service time in addition to total miles driven and driving time. Here's a few ideas of what's in store:
The following improvements will also be coming soon to your ServiceCore account:
- Surcharges: We are currently planning and researching new ways to allow you to add surcharges to your invoices.
- Deposit Detail Report: Soon you will be able to download the Deposit Detail Report as a .CSV file.
- Void Invoices: Soon you will be able to enter in the reason voided when voiding an invoice.
- Reports: We are working to make all reports in ServiceCore exportable to Excel as .CSV files. Reports will be updated one at a time, so keep a look out in the release announcements for this feature when it becomes available.
If you want to be the first to know when the features and improvements above are live in your account, you can get release announcements delivered straight to your inbox every Thursday. Here's how:
- Go to Release Announcements
- Click Follow
If you have any questions, concerns, feedback, or downright skepticism about any of the upcoming features or improvements mentioned above, please feel free to contact firstname.lastname@example.org for more information.