Here's your peek behind the curtain. This page describes upcoming features, tools, improvements and functionality that the ServiceCore team is currently discussing, sketching, designing, coding and testing.
Get Your Hands Dirty with Data
We are looking to start development soon on the following .CSV exports of your data out of ServiceCore, so you can download and review them in your spreadsheet program of choice:
- Inventory Products
- Inventory Items
The calculations on the Aging Report have undergone a major upgrade to better communicate the receivables due from your customers at any point in time. Here is what's changed:
|Prior to the changes, the Aging Report was calculated according to these rules:
|After the changes, the Aging Report will be calculated according to these rules:
Note: Due to the additional processing that is required for these new, more advanced calculations, the Aging Report totals will be shown for the past two years before the "As Of" date. The aging report will not show all transactions since the beginning of time.
Automated Recurring Billing
We are busy planning on how to improve rental billing when you bill in advance, so you never miss out on extra service jobs, one-time charges, or mid-cycle deliveries or pick-ups that happen during the course of a rental.
If you want to be the first to know when the features and improvements above are live in your account, you can get release announcements delivered straight to your inbox every Thursday. Here's how:
- Go to Release Announcements
- Click Follow
If you have any questions, concerns, feedback, or downright skepticism about any of the upcoming features or improvements mentioned above, please feel free to contact email@example.com for more information.
We want to hear your feedback about ServiceCore when it comes to possible new accounting features and route optimization improvements.
New Accounting Features
We're contemplating adding some new features to ServiceCore. Would you mind telling us how you feel about these?
Route Optimization and Job Appointment Times
We're in the process of updating Route Optimization in ServiceCore. As part of this update, when you optimize a daily route, appointment times of jobs will be automatically taken into consideration so the stops are arranged in an optimal order. Would you mind telling us how you feel about this?
Join the ServiceCore Research Group
When you join the ServiceCore Research Group, you will have a direct line to members of our Product Team. You'll help us discover how to make ServiceCore work even better for you. You'll be invited to interviews, usability studies, surveys and more.
Every study is different, and each session is no pressure and requires minimal time commitment. If you're interested, please tell us a little more about yourself by filling out this quick questionnaire: ServiceCore Research Group. We look forward to meeting you!