In this article you'll find answers to some Frequently Asked Questions we receive about rentals.
Frequently Asked Questions about Rentals
What is the difference between jobs and rentals?
When you are dropping off inventory in ServiceCore, you are going to want to create a rental. Upon clicking "Create a Rental" you are selecting to create a job that will have inventory dropped off at a customer's site. Via this process, you will be able to schedule the Delivery Job, Pick-Up Job, and Service Jobs all in one place. Rentals basically act as the one stop shop for creating jobs that have inventory.
When you hit "Create a Job" via the addition symbol next to your user name, you're essentially creating a standalone job. This job will not have inventory associated with it. In addition, in order to Create a Job and assign it a Job Type, you would have to create custom job types via the Custom Fields section of your Settings. Currently in ServiceCore the basic job types available to you are all Rental Types, which means they require inventory. If you want to have non-rental type jobs, you would have to create those via the Custom Fields section of your Settings.