Product availability is the real-time count of how many units of each of your products are currently available to be rented out to customers on a given day.
ServiceCore calculates this automatically based on what products are in your inventory and what’s already committed to for future and current rentals.
TIP: If there's a discrepancy between your product availability and the jobs you've scheduled, you'll see an invalid product availability alert.
Knowing your product availability at all times helps you avoid overbooking, plan future rentals with confidence, and keep your operations running smoothly.
Before You Start
Here are a few things to know before you continue:
- To see if you have access to this feature in ServiceCore, please check out this article on user permission levels.
- Historical availability data only goes back to 2/4/26.
- Invalid product availability alerts will appear for upcoming jobs.
About Product Availability
Because your inventory is the backbone of your business, ServiceCore helps you efficiently manage your inventory's availability to save you time and avoid costly inventory errors.
There are 6 places in your ServiceCore account where you can view your products' availability:
- From the bottom of your main Dashboard page.
- In the Create Rental and Edit Rental pages.
- In your main Settings area under Inventory.
- In your main Rentals area under Inventory.
- In a rental's details page. This availability table is limited to just the products associated with the rental.
- In a Yard's details page. This availability table is limited to just the products located at this yard.
TIP: Clicking on an availability number gives you a breakdown of the jobs scheduled on that day with that particular product.
How Product Availability is Calculated
ServiceCore calculates product availability in real time for both itemized and un-itemized products, tracked separately per yard.
Your availability for a product at a given yard is based on this formula:
In Yard Quantity = Total Quantity − On Rent − Out of Service
This means your count reflects what's actually happened, not what's supposed happened.
When a delivery job is completed, your In Yard Quantity decreases. When a pick-up job is completed, your In Yard Quantity increases. If a job is scheduled but hasn't been marked complete, it won't affect your count yet even if the scheduled date has already passed.
For instance, if a pick-up job was scheduled for yesterday but the driver didn't mark it complete, the associated product won't show as available until that job is completed.
For today specifically, your availability reflects an expected end-of-day total: what's currently in your yard plus any pick-ups still scheduled for today minus any deliveries still scheduled for today. If your count looks off first thing in the morning or partway through the day, check again once today's jobs are wrapped up.
If a transfer job is scheduled between your yards, the product's availability at both its origin yard and destination yard only updates after the job is completed. For more information on transfer jobs, click here.
Invalid Product Availability Alert
In your main account settings, you may have turned on the ability to "allow overselling available inventory".
Turning this setting on means that you'll be able to create delivery jobs for products that don't have units available on the day you're scheduling the delivery job for. This can be helpful when you know that a current rental will end before the new rental begins, thereby freeing up the needed unit(s).
However, rentals don't always go to plan and mismatched product availability can quickly cause major disruptions for your business operations and your customers if left untracked.
To help you stay on top of oversold inventory, ServiceCore alerts you of product availability conflicts by displaying an Invalid Product Availability alert in your account when needed.
There are 5 places in your ServiceCore account where you'll see an Invalid Product Availability alert:
- At the top of your main Dashboard page.
- In the Create Job and Edit Job pages.
- At the top of an associated job's details page.
- At the top of an associated rental's details page.
- A warning message will appear when creating a delivery or exchange job.
You'll also see a banner in 2 places for any inventory discrepancies ServiceCore notices:
- A product's details page.
- A rental's details page.
To resolve invalid inventory errors or fix availability discrepancies you find yourself, please check out this article.
If you have any questions, please reach out to our Support team through the chat widget on the bottom of this page or by sending an email to support@servicecore.com!