With a few taps, the ServiceCore Mobile App makes quick work of completing a rental job. View driving directions, see what services need to be performed, associate inventory, scan barcodes, get a signature, and send a job completion email are all possible. And the best part, completing a job can be done while offline, when your technicians are outside cellular and Wifi coverage areas.

Information on how to complete a non-rental job can be found here: Complete a Non-Rental Job.

Before You Start

Here are a few things to know before you complete any type of job using the ServiceCore Mobile App:

1. You must have the ServiceCore Mobile App installed on your mobile device
   • For Android devices: Download on Google play
   • For iOS or Apple devices: Download on the App Store
2. Technicians can only see jobs assigned to themselves on the Mobile App
3. Technicians cannot see "Unassigned" jobs, or jobs assigned to other technicians
4. If you might leave cell phone or Wifi coverage while completing jobs, please read over offline mode FAQs so you understand when and how offline mode works
5. Your technicians should download their inventory before leaving cell phone or Wifi coverage, by following the steps in this article: Manage Inventory While Offline Using the Mobile App
6. All itemized inventory that uses barcodes or QR codes has been scanned and added, by following these steps to associate barcodes and QR codes to inventory items
7. Once a job has been started and is in progress, it cannot be paused or stopped, it can only be completed
8. To "reset" a job so it can be started again, this can be done using the ServiceCore web app
9. If you need to capture a customer signature on a job, the job must have a disclaimer (this field cannot be blank when creating a job using the ServiceCore Web App)
10. Jobs with customers signatures cannot be edited after they are completed

For Rental Jobs

If your technicians perform rental jobs using the Mobile App, please make sure:

1. Technicians download their inventory before leaving cell phone or Wifi coverage, by following the steps in this article: Manage Inventory While Offline Using the Mobile App
2. All itemized inventory that uses barcodes or QR codes has been scanned and added, by following these steps to associate barcodes and QR codes to inventory items

How to Complete a Job Using the Mobile App

Follow the steps outlined in this article on how to complete a rental job using the mobile app: Complete a Job Using the Mobile App.