1/14/2021 Release - Secondary Phone and Customer Notes on Mobile App, and more

The items mentioned below will be available on or after January 14, 2021. To see these new features you will need to do a hard refresh in your browser. Here's how to Get the Latest Version of ServiceCore.


Mobile App

When you or your technician look at a job details page on the ServiceCore Mobile App, a few more pieces of information will soon display in the "Customer Information" section including:

  1. Secondary phone number
  2. Customer notes

If you haven't done so already, download the ServiceCore Mobile App:

Once your device sends you an alert or message that a new version of ServiceCore is available to download, you will see this new feature.



  • Sales by Quarter Report: The calculation for the "Change" column in the Sales By Quarter report has been updated to: (This Year - Last Year) / Last Year * 100
  • Add Email From Contacts: The "Add Email from Contacts" link on forms throughout ServiceCore has been fixed to display as a link if there are additional customer contacts with email addresses

Coming Soon

Please find our coming soon information at its new home: Coming Soon: New Features and Improvements.


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