TAC Connection Issues - Remote Resource can't be reached

If you get an error message saying: “The remote resource can’t be reached. Check your connection and try again or ask your network administrator for help.”

Steps to resolve:

  1. Open "Remote Desktop Connection"
  2. Click "Show Options"
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  3. Go to the "Advanced" tab 
  4. Under "Connect from anywhere" select "Settings"
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  5. Select "Do not use an RD Gateway server"
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  6. Click "OK"
  7. Click "Connect"
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