The items mentioned below will be available on or after July 22, 2021. To see these new features you will need to do a hard refresh in your browser. Here's how to Get the Latest Version of ServiceCore.
Exchange Jobs
Exchange jobs can be used when you need to swap or switch inventory at a job site for a rental. For example, when you are dropping off an empty roll off, and picking up the full one, you'd use the exchange job type. Or if you need to switch out a damaged toilet for a new one, you could use an exchange job.
Why did we make this change? Because before today, if you needed to exchange inventory on a job site, you had to create two jobs in ServiceCore:
- Job 1: The delivery job to drop off the item(s) at the job site
- Job 2: The pick-up job to pickup items from the job site
It took two steps and was a lot of extra paperwork and scheduling. The new exchange jobs feature wraps these two jobs into one. Less jobs, less clicks, less to manage when dispatching. Exchange jobs will streamline your rental workflows and cut job creation time in half.
Here are a few screenshots to show you what's new:
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How to Create and Complete Exchange Jobs on the Web App and the Mobile App
If you're ready to start using exchange jobs in your account, here are the articles that will walk you through how to create the new job type, create an exchange job, complete it on the web app and on the mobile app:
Web Application
Mobile Application
- Start a Job Using the Mobile App
- Manage Inventory During Exchange Jobs Using the Mobile App
- Complete a Rental Job Using the Mobile App
In order to start and complete exchange jobs using the mobile app, please install the latest version of the ServiceCore Mobile App:
- Download on Google play (Android)
- Download on the App Store (Apple)
This update will be available as soon as your device prompts you to download the latest version of the ServiceCore Mobile App, or will happen automatically if you have automatic updates enabled on your device.
Join the ServiceCore Research Group
When you join the ServiceCore Research Group, you will have a direct line to members of our Product Team. You'll help us discover how to make ServiceCore work even better for you. You'll be invited to interviews, usability studies, surveys and more.
Every study is different, and each session is no pressure and requires minimal time commitment. If you're interested, please tell us a little more about yourself by filling out this quick questionnaire: ServiceCore Research Group. We look forward to meeting you!
Coming Soon
Please find our coming soon information at its new home: Coming Soon: New Features and Improvements.