The items mentioned below will be available on or after December 9, 2021. To see these new features you will need to do a hard refresh in your browser. Here's how to Get the Latest Version of ServiceCore.
Job Lists Date Range Improvements
When you look at lists of jobs in ServiceCore, it will now be easier to filter those jobs by date and to control how you view repeat jobs. We have made a few improvements to the job lists that we hope will save you enough time each day so you can grab that extra cup of coffee and spend less time clicking around the system.
Here's what's changed...
| Before | Today |
|---|---|
"From" and "To" Dates
|
"From" and "To" Dates
|
| Date Format
Dates were formatted with the month fully spelled out and ordinal numbers (1st, 2nd, etc.) This caused dates to be cutoff during most months of the year.
|
Date Format
Dates will now display with numbers and slashes, for example: 12/31/2021. The dates will also now fit within the "From" and "To" date fields without being cutoff.
|
Typing In Dates
|
Typing In Dates
|
| Calendar Date Picker
When every day feels like a Monday, the previous calendar date picker made it hard to see which day is today (it's a Thursday, by the way).
|
Calendar Date Picker
The new calendar date picker highlights today's date when you open the calendar so you can immediately see today in relation to the entire month.
|
| Condense Repeat Jobs
The filter to control whether repeat jobs were condensed (collapsed into one row on the list) or not condensed (all repeat jobs showing on separate rows) was hidden away in the "Filter By" menu.
|
Condense Repeat Jobs
The filter to control whether repeat jobs are condensed or not will now appear above the jobs list so you can easily toggle this setting on or off depending on your preferred view of repeat jobs.
|
Route Optimization Help Article Resources
We hope you have been taking advantage of the new and improved route optimization that was released a few weeks ago. In case you missed it, you can learn more about it here: 11/18/2021 Release - Route Optimization With: Time Windows, Departure Location, Departure Time, Drive Time, Job Duration, Traffic, and more
One additional improvement we've made to this experience is to provide a link straight to help resources if route optimization fails for any reason. When a route optimization error appears you will now see a "Learn More" link that takes you to this article for help resolving issues: Glossary of Route Optimization Errors.
Fixed
- Refund Details Page: We have resolved an issue where if a discount was entered for a refund while creating a refund, the discount line was not appearing on the refund details page after submitting the form.
- Edit Payment Form: We have also resolved an issue where if you were editing a payment associated to an invoice, and if the list of invoices on the form had more than one page, when you changed pages on the invoice list, the invoices could become unchecked. Now, if you edit a payment, regardless of which page the invoice is on, the invoice will stay checked in the invoice list if you change pages and only will become unchecked if you uncheck it manually.
- Service Reminders: The state name will now appear correctly on service reminder site addresses in the Service Reminders report.
Coming Soon
Please find our coming soon information at its new home: Coming Soon: New Features and Improvements.