The items mentioned below will be available on or after August 17, 2022. To see these new features, please perform a hard refresh in your browser. Here's how to Get the Latest Version of ServiceCore.
Price Books on Jobs and Invoices
After last week's release when price books came out, have you thought about what you're going to do with those three ring binders sitting on your desk right now with pages and pages of information about the prices you charge customers for products and services?
In ServiceCore you can now digitize and organize price rules for residential and municipal customers. You can create price books for sites in different territories. Or create custom price books for your VIP customers or special accounts.
What Can I Do Starting Today?
To see where and how to create price books in your account, check out this step-by-step guide: How to Create Price Books in Settings.
Once you've created a price book or two (or ten!), you will see the magic of price books appear on job, rental and accounting transaction forms. This means that instead of only the standard/default rate appearing when you add services or rental rates, you'll be able to choose from price book rates. The new price book rate options will appear on these forms:
- Job Creation
- Job Completion
- Recurring Invoice
What Will I See On Forms?
On these forms, when a price book applies to a service line item, you'll see a list of price books to choose from in the Rate field, like this:
If you choose nothing, the standard/default rate will apply to that line item. If you choose one of the price book rate options, the Rate field will be replaced with the new dollar amount.
Schedule and Dispatch Features Survey
We want to hear your feedback about ServiceCore when it comes to possible new features. Do you have a few minutes?
We're in the process of improving how to plan, control, schedule and dispatch jobs using ServiceCore and we'd like your advice. Would you mind telling us about what you need?
Please find our coming soon information at its new home: Coming Soon: New Features and Improvements.