View Items with GPS Coordinates on a Map

You've likely asked yourself -- where are my products? With the ServiceCore Items Map, you don't have to ask!

In this article, we'll go over the steps to view items with GPS coordinates on a map.

Before You Start

How to View Items with GPS Coordinates on a Map

To view items with GPS coordinates on the map, follow these steps:

  1. Navigate to the Settings pagemceclip0.png
  2. Click on the Inventory tabmceclip0.png
  3. Click on the Map tabmceclip1.png
  4. Using the Filter By Product panel, select which Items you'd like to see on the mapmceclip2.png
  5. Once you've selected products, if they have items with GPS coordinates they will appear as red pins on the mapmceclip3.png
  6. Click the individual pins to find out more informationmceclip4.png

FAQs About the Items Map

How are item serials associated to a rental? 

They are selected by technicians using the ServiceCore Mobile App when delivery jobs are being completed.

Does this show a history of where my items have been?

No. The Items Map currently only shows where items on active rentals are located.

Can I view this information if I use non-itemized inventory products?

No. The product must be itemized and the items must be selected on the delivery job.

I have itemized products rented, but I'm not seeing them pop up on the map. Why?

This would indicate that the technician who completed the job skipped the selection of inventory item numbers. This product would need to be geolocated by using the ServiceCore Mobile App.

Next Steps

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