Payment Terms in ServiceCore are used alongside an invoice's Due Date to determine when a customer needs to pay the open balance on the invoice.
Once Payment Terms are added you'll be able to select one when creating a invoices. You can also set a default Payment Term for each customer so it auto-fills whenever you create an invoice for them.
Before You Start
Here are a few things to know before you continue:
- To see if you have access to this feature in ServiceCore, please check out this article on user permission levels.
- There's no limit on how many Payment Terms you can add to your ServiceCore account.
Add Your Payment Terms
ServiceCore uses your selected payment term on an invoice to automatically set the due date for that invoice, although you can change the due date if needed.
All of the payment lengths your business currently offers, like Net 15, Net 30, or Due On Receipt, can be set up in your ServiceCore account.
To set up your Payment Terms, watch the video above or follow the below instructions:
- Click on your name in the top right corner.
- Click on “Settings” from the menu that appears.
- Click into Accounting.
- Click into Payment Terms.
- Click on "Add Term".
- Add the name of the new payment term to the Payment Term Type field.
- Add the number of days customers will have to pay their open balance before it becomes Overdue in the Days Towards Due Date field.
TIP: If the invoice is created on Jan. 1 and the Days Towards Due Date is '10', the customer's Due Date will be Jan. 11th. On Jan. 12th, their invoice will be marked Overdue in your ServiceCore account. - Click "Add New Term" to save it.
You'll see the new Payment Term listed in your Settings section along with any others you may have already added.
Editing and deleting payment terms is an easy one- or two-click process.
If you have any questions, please reach out to our Support team through the chat widget on the bottom of this page or by sending an email to support@servicecore.com!