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Yard Locations Overview and FAQs

The Yard Locations feature and its functionality discussed below are coming soon. If you don't have access to Yards in your ServiceCore account yet, you will in the near future. 

ServiceCore's Yard Locations feature (formally known as Multi-Yard Inventory) gives you and your team the visibility and control needed to manage inventory across multiple yard locations, all in one place. 

Instead of guessing what equipment is where, you can see exactly how much inventory is at each yard, assign units to specific pickup or delivery jobs from the right location, and easily transfer products between yards as your needs change. 

For businesses operating out of more than one yard this means fewer mix-ups, smoother dispatching, and more confident day-to-day operations.

Before You Start

Here are a few things to know before you continue:

  • To see if you have access to this feature in ServiceCore, please check out this article on user permission levels.
  • A default yard will be automatically created for you in your ServiceCore account based on your business address. Feel free to adjust the details as needed. 
  • Yards must be added to your ServiceCore account before products can be associated with them.
  • As you add your products to your ServiceCore account, they'll each need to be associated with a yard.
  • Historical availability data for inventory in each yard only goes back to 2/4/2026.
  • Click here to learn more about transferring products and their items between your yards.

About Yard Locations

Yards are where your products are physically stored when they're not in use for a customer's rental or job.

If your business operates out of one location, you'll have a single yard in ServiceCore that all your products will be associated with. 

If you store products at multiple locations, you'll set up a yard for each one and associate products with the location they're currently at.

Each yard has its own address, inventory counts, and product assignments. This gives you a clear picture of what's available at each location at any time.

With yard locations, you can:

  • View product counts (inventory) per yard.
  • Assign products and their items to specific yards.
  • Transfer products/items between yards.
  • Track changes to your product counts and transfers through audit logs.

Yards also connect to other parts of ServiceCore. When you create jobs and rentals, you'll assign a yard as the starting and/or ending point for your products. Drivers will also see which yard to pick up from or return to in the mobile app.

Add a Yard Location

When your account is first set up in ServiceCore, a yard location will be created for you by default. If your business operates out of more than one location, however, you can quickly add additional yards. 

To add a yard, just follow the instructions below:

  1. Click on your name in the top right corner.
  2. Click into "Settings".
  3. Click into "Inventory".
  4. Click into "Yards".

  5. Click on the "Add Yard" button.

  6. Name the yard and enter its address.

  7. Check the Geolocate Destination option so ServiceCore can auto-fill the Latitude and Longitude fields with your yard's coordinates.

    TIP: This is optional, but highly recommend so your drivers can get the most accurate map instructions in their app.

  8. Click "Add New Yard" at the bottom to save it.

You'll now see the yard in your main list and you can use the options on the right to view or edit its information. 

Yard Location Details Page

There are 2 places in your ServiceCore account where you can view and edit your yards:

  1. In your main Settings area under Inventory.

  2. In your main Rentals area under Inventory.

Please Note: You can only add new yard locations in your Settings area.

Regardless of where you view a yard from, you'll see the same information and management options in the yard's details page.

TIP: At the top of the page there's a drop-down menu next to the yard's name where you can quickly jump between yards.

Availability of a Yard's Products

At the bottom of a yard's details page, the Availability section will be pre-filtered to display all the products associated with that specific yard. Click here to learn more about your Product Availability table.

Each product's total quantity and available number of units for each day will be shown for the current week. You can use the calendar, filter, and search options to narrow or expand your view as needed.

Product availability is based on the number of products in your ServiceCore account that aren't associated with an active rental or job. 

For instance, in the screenshot below there are no 10 yard bins available because all 56 of them are currently associated with an active rental or job. Until a pick up job is marked complete or scheduled in the future, ServiceCore will assume that there are no bins available. 

TIP: If you need to add or edit a product, click on the "View Inventory Settings" link to jump to your main Settings area.

Click here to learn more about products in ServiceCore.

Audit Log of a Yard's Products 

At the bottom of a yard's details page, the Audit Log section will be pre-filtered to display all non-job-related actions that have been done to the products associated with that specific yard.

By changing or removing the filter, you can see both non-job-related and job-related actions that have been done to the products associated with that specific yard that impact your yards availability.

Having all of these actions in one place makes it easier to trace how your counts changed, identify discrepancies, and hold your team accountable without relying on spreadsheets or manual yard counts.

You can even click on a recorded action to see more details. 

Itemized Units of a Product at a Yard

At the bottom of a yard's details page, the Items section will be pre-filtered to display all the itemized units of the products associated with that specific yard.

When you itemize (or serialize) a product in ServiceCore, you're giving each individual unit within a product a unique identifier.

For instance, if you have 10 portable toilet units, you'll give each unit a different barcode, serial number, or QR code so you can rent out a specific unit and track what happens to it. Instead of renting out any random two units, you'd be renting out unit 100 and unit 101 specifically.

TIP: Itemization is optional, so if you don't itemize your products in ServiceCore there won't be anything to see in the Items section of a yard.

Click here to learn more about items in ServiceCore. 

Frequently Asked Questions (FAQs)

These FAQs address common questions and quick clarifications to help you use this feature with confidence.

Why Can't I See the Add Yard Button? 

If you're looking at your list of yard locations in the Rentals area of your ServiceCore account, you won't see an option to add a new yard.

Instead, you'll need to go to your Settings area to add a yard there. 

Why Can't I Find a Product/Item in a Yard Location? 

It's likely that the product and its items aren't associated to the yard you're looking at. Go to your Products list and review its details to confirm whether it's associated with the yard or not.

TIP: If you have a large list of products/items, use the search box at the top of the list to find what you're looking for faster without having to page through the entire list.

Why Don't My Available Items Match My Product Availability?

The Items table in a yard's details page shows a snapshot of the last known location of each item and doesn't take future jobs into account. 

Because of that, the count of items available in the table will most likely not equal your availability for the product. The product availability table does take future jobs into account.

What Do I Do If I Deleted a Yard That Still Had Products in It?

ServiceCore won't let you delete your last active yard, so you'll always have at least one. But if you deleted a yard that had products in it, here's what you'll see:

  • The yard no longer appears under Settings > Inventory > Yards.
  • The yard can't be selected when creating a new rental.

Why this happens:

  • The yard was deleted while testing the Yards feature.
  • A retired yard still had inventory associated with it when it was removed.

Recover inventory from a deleted Yard using an Internal Transfer:

  1. Click into "Rentals".
  2. Click into "Inventory".
  3. Click into "Transfers".
  4. Set the From Yard to the deleted (Deactivated) yard.
  5. Set the To Yard to an active yard.
  6. Select the Product and Quantity to transfer.
  7. Add a note about the transfer, if needed.
  8. Click "Confirm Transfer".
     

New Transfer _ ServiceCore.png

 

Please Note: If you see more serial numbers in the inactive yard than you're able to transfer, some delivery jobs were completed without a serial number being selected. You can only transfer the available count. 

Once transferred, you can update the location of remaining serial numbers by going to Rentals > Inventory > Items, finding each serial number, and using "Update Location" in its drop-down menu to associate it with the correct active yard or rental.


 

If you have any questions, please reach out to our Support team through the chat widget on the bottom of this page or by sending an email to support@servicecore.com!

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