The items mentioned below will be available on or after May 15, 2025. To see these new features, please perform a hard refresh in your browser and update your mobile app to the latest version (9.4.44). Here's how to Get the Latest Version of ServiceCore.

Route Optimization Time Window Validation

In an effort to provide the most accurate routes via route optimization, we've added validation in the route optimization modal and when optimizing a route via saved routes that will inform you when a departure time is after the first job time window. This will help you quickly verify if any jobs with time windows are not possible due to the departure time. 

We also highly encourage you to add Durations to jobs and products. This will ensure we are providing you the most accurate optimized route. 

Multi-Yard - Enforce Transfer Pickup is created before Transfer Delivery

With this release, for users of Multi-Yard Inventory, we have made a minor tweak to backend processes to ensure that Transfer Pickup jobs are created before Transfer Delivery jobs. This does not change the user experience, but is intended to make the process of scheduling transfer jobs more consistent. 

Fixes

Always honoring customer tax exemption status: We fixed a bug where in rare cases, customers tagged as tax exempt were showing tax on invoices. This is no longer happening ensuring that tax exempt customers will never show tax charged on an invoice.

Maintaining refund - payment link upon payment edit: Prior to this update, if a refund was linked to a payment and then the payment got edited, the connection between the refund and payment would break. Now, the connection is maintained even if the payment is edited.