The items mentioned below will be available on June 9, 2026. This is a preview of what's coming in the next release. To see these new features once they go live, please perform a hard refresh in your browser and update your mobile app to the latest version (9.6.4+ota.1). Here's how to Keep ServiceCore Up to Date.

Added Manager Create/Edit Permissions for Message Automations

We have expanded the Manager role permissions to include the ability to create and edit message automations, giving your team more flexibility in managing customer communications.

Fixes

Delete System Link Missing on Edit System Page: Fixed an issue where the "Delete System" option was missing from the Edit System page. Users and CSRs can now properly remove systems that are no longer needed.

Delivery/Pickup Jobs With Product Pulled From Yard Fails to Display Planned Duration: Resolved a bug where planned durations were not displaying on saved delivery or pickup jobs when products were pulled from a yard. This fix ensures accurate route time calculations and scheduling.

Route Creation - Driver Picker Capped at 100 Active Schedulable Users: Fixed a limitation in the route creation tool that only displayed the first 100 drivers. The driver selection field now uses an autocomplete search, allowing you to find and select any active, schedulable user regardless of how many you have.

Rented Count in Products Page (Yard Locations Enabled Accounts Only): Fixed an issue on the product page Rented count. It will now include rented units that may have been scheduled for pickup but those jobs were never completed.