This video provides a full walkthrough of how technicians use the ServiceCore Mobile App throughout the day. It covers key workflows such as reviewing schedules, starting and completing jobs, managing inventory, and recording work in the field.
Please Note; This video is from a recorded training session.
Before You Start
Here are a few things to know before you continue:
- You must have the ServiceCore Mobile App installed and be logged in on your device.
- Jobs must be assigned to you before they appear in your schedule.
- Some features in the video may vary depending on your permissions and job types.
Mobile App Workflows
The Mobile App is designed around a few core workflows. Use the sections below to learn more about each part of the process.
Start and Review Jobs
Review your schedule, prepare for your day, view job details, and start work when you arrive on site.
For more details, please check out the following article:
Manage Inventory During Jobs
Update and track inventory while completing jobs, including deliveries, services, pickups, and exchanges. Inventory workflows may vary depending on how inventory is set up.
For more details, please check out the following article:
Complete Jobs and Record Work
Finish jobs by selecting a completion status, adding notes, capturing photos, and updating job details.
For more details, please check out the following article:
Additional Workflows
You may encounter additional scenarios during your day, such as:
- Working with different job types
- Viewing completed jobs
- Handling schedule changes or new jobs
If you have any questions, please reach out to our Support team through the chat widget on the bottom of this page or by sending an email to support@servicecore.com!