Every Platform Release from 2025!

We've collected all the release notes from 2025 and compiled them into this one-stop-shop! You'll see each update listed under the category it's associated with, which is either a specific area of ServiceCore, or a specific feature/function of ServiceCore.

Clicking on the name of a release will take you to a different article where you'll learn more about its functionality in ServiceCore.

Please Note: Some updates were released at the same time, so some of the links will take you to the same article because they're listed and described together.

Before You Start

  • Depending on your ServiceCore permissions you may not be able to access some of these listed features.
  • If you aren't on our Pro Plan, you won't have access to Pro Plan features.
  • If you need to report a bug with one of these releases, please let our Support team know about it by using the orange chat button in the bottom right corner.
  • The categories are listed alphabetically to help you find them faster!
  • The releases in each category are listed in the order they were built. 

Accounting

Quick Action Buttons - These allow users to quickly create, view, edit, copy and delete with less clicks.

Quick Action Buttons Open in a New Tab

Customers

Add Site Attachments from Web App - Upload files to save to a Site.

Add Company Contacts Quickly as Site Contacts

Quick Action Buttons Open in a New Tab

Customer Portal

**The Customer Portal is a Pro Plan feature**

Add New Sites to Service Requests

Estimates

Create Jobs and/or Rentals from Estimates

Invoices

Void Invoice - Use the dropdown menu to void an invoice in the invoice table.

Job Unit of Measure on Invoices

Service Period Dates on Invoices

Jobs

Get Directions from Job Details Opens Google Maps

Job Types New Filter Option - Quickly find your jobs based on their scheduling type.

Global Job Search Update - Timeframe default to two weeks before and after today's date.

Mobile App

Site Attachments - Site level attachments will be available on all jobs & job types associated with the Site.

Site Information Offline

Removed Edit Order Button for Technicians - Technician level users (drivers) are unable to re-order their jobs.

Itemized Inventory Warning Message - 3 changes to the Job Completion workflow in the mobile app for Pick Up, Delivery, & Exchange jobs using Itemized Inventory.

Complete Jobs without Selecting all Serial Numbers 

Mobile App Version 9.4.44 - Fixed error messages on login, removed tech's ability to edit services on a job, error messaging when attachment upload fails, and several job pages design updates.

Miscellaneous Releases

Improvements to Settings - Descriptions on setting pages of what each section does.

Require Billing Address on Public Payments Page & Record Payment Page

Performance Improvement: Faster Rental & Job Lists - The total count display was removed to help pages load faster and more smoothly.

New Color Palette - An updated color scheme in ServiceCore was implemented, changing some of the main colors throughout the platform.

Live Chat Now Available In-App - Get answers faster while keeping live support just one click away!

Setting to Show Legal Name on Printed Documents

Phone Number Input - Improved editing experience. 

Multi-Site Invoices

Batch Billing Improvements - Link to associated rental is now displayed and clickable in invoice table.

Multi-Yard Inventory

No Longer Default to Unassigned Yard on Transfers - Will now default to the first created yard.

Hiding Yard on Service Jobs - When viewing or completing a service job the Yard will no longer display since there's no Yard associated with service jobs.

Enforce Transfer Pickup Job is created before Transfer Delivery Job

Rentals

New Action Shortcuts on Rentals List - Create a job, set up a recurring invoice, or create a one-time invoice.

Rental Search Optimization

Repeat Jobs Validated Against Pickup Job Dates - On the 'Create Rental' form a rental's first occurrence of a repeat service is checked so that it's not set to after the pickup date.

Link from Inventory Availability to Product Details - The Product names in the Inventory Availability table link to the Product Details page for the selected product.

Site Contacts on Rental Page - The first site contact associated with the rental displays on the rental details page.

Quick Action Buttons Open in a New Tab

Rental Form Date Validation

Scheduling & Routing

Improved Scheduling for Repeat Jobs on Irregular Month Days - Enhanced user experience for repeat jobs scheduled on the 29th, 30th, or 31st of the month.

Repeat Job Interval Displays on Map View

Sticky Week View Header

Schedule Day and Week View Job Card Update - Hover view of job cards loads faster

Schedule Map Performance Improvements - Smoother navigation and more responsive interactions.

Route Optimization Time Window Validation - Quickly verify if any jobs with time windows are not possible due to the departure time.

User Permissions

View Only Role - Provide users access to parts of the product without the ability to edit or delete any information.

 

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